Help Center » Account Setup » Reactivate a closed account
Reactivate a closed account
Who can use this feature?
   Only Administrators can use this feature.

If your Time IQ account is closed for any reason–trial expiration, an expired credit card, etc, you can reactivate it at any time by signing in as an Administrator and adding a new valid form of payment.

When you reactivate a closed account, your new 30 day subscription period will start on the day of reactivation–so you aren’t paying for any of the days that your account was closed.

If you are having any trouble, please contact support via live chat or email at support@timeiq.com.

Opening a closed account

  1. Sign in to your Time IQ account as an Administrator
  2. Follow the on screen prompts to add a payment method
  3. Your account should be reactivated!
  4. Any problems, give us a call at 1-608-237-1541

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